Privacy Policy

Who We Are

Loyaltooth ("we," "us," or "our") operates the website https://loyaltooth.com (the “Site”). We are a company that provides premium products through our webshop. At Loyaltooth, we are committed to offering high-quality items that bring value and trust to our customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Personal Identification Information

We collect personal identification information from Users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

  • Contact Information: Full name, email address, mailing address, and phone number.

  • Payment Information: Credit card or other payment details needed to process orders. Payment information is processed securely by third-party processors and is not stored on our servers.

  • Authentication Data (if applicable): We may collect details to confirm product authenticity, such as photos or product descriptions.

Non-Personal Identification Information

We may automatically collect non-personal identification information whenever Users interact with our Site. This may include:

  • Browser Details and Device Information: Type of browser, device type, operating system, and Internet service provider (ISP).

  • Log Data: IP address, browser type, visited pages, visit time and duration, and other usage statistics.

Cookies and Tracking Technologies

Our Site may use "cookies" to improve User experience. Cookies are small files stored on your device by your web browser to remember settings and preferences, and track site usage. Users can configure their browser to refuse cookies or alert them when cookies are sent.

How We Use Collected Information

We may use your personal information for the following purposes:

  • To Provide and Maintain Our Services: Process orders, manage accounts, and provide customer support.

  • To Personalize User Experience: Use aggregated data to understand how Users interact with the Site.

  • To Improve Our Website: Analyze feedback to enhance products, services, and functionality.

  • To Process Payments: Use submitted details solely to complete transactions.

  • To Send Periodic Communications: Send order confirmations, updates, or respond to inquiries. With your consent, we may also send promotional messages, and you can unsubscribe anytime.

How We Protect Your Data

We implement reasonable security measures to protect personal information against unauthorized access, alteration, or disclosure. Sensitive and private data exchanged between the Site and Users is encrypted and secured via SSL (Secure Socket Layer) and other industry-standard protections. Payment card information is handled in compliance with PCI DSS standards.

Data Sharing and Disclosure

We do not sell, trade, or rent Users’ personal identification information. However, we may share information:

  • With Service Providers: For payment processing, order fulfillment, or customer support.

  • For Legal Compliance: If required by law, regulation, or to protect against liability.

  • During Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Account Information: Retained as long as the account is active.

  • Legal Compliance: Retained as needed to meet obligations or resolve disputes.

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: Log into your account or contact us to update personal information.

  • Data Portability: Request a copy of your personal data in a structured format.

  • Deletion: Request deletion of your data, except where retention is required for legal or security purposes.

  • Opt-Out of Marketing: Unsubscribe from marketing communications anytime using links provided or by contacting us.

International Users

Please note that we may transfer, store, and process your personal data outside the country where you live. Personal data may also be processed by third-party service providers and partners in other countries.
If we transfer data outside the EEA or UK, we use recognized legal mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent agreements ensuring adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “updated” date at the top of this page indicates the most recent revision. We encourage Users to review this page periodically to stay informed about how we protect and use their information. Continued use of the Site after updates constitutes acceptance of the revised policy.